Terms & Conditions
Last Updated: January 15, 2025
Effective Date: January 15, 2025
Welcome to Nyzento. These Terms and Conditions ("Terms," "Agreement") govern your access to and use of the Nyzento website located at nyzento.com ("Website," "Platform") and all related services, content, and educational programs (collectively, the "Services") provided by Nyzento ("we," "us," or "our").
IMPORTANT: By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services. These Terms constitute a legally binding agreement between you and Nyzento.
1. Acceptance of Terms
By creating an account, accessing our website, enrolling in courses, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
1.1 Eligibility
To use our Services, you must:
- Be at least 18 years of age or the age of majority in your jurisdiction
- Have the legal capacity to enter into binding contracts
- Not be prohibited from using our Services under applicable laws
- Provide accurate and complete registration information
- Maintain the security of your account credentials
1.2 Changes to Terms
We reserve the right to modify these Terms at any time. When we make material changes:
- We will update the "Last Updated" date
- We will notify you via email or through a prominent notice on our Platform
- Changes become effective 30 days after notification unless otherwise specified
- Your continued use after changes constitutes acceptance of the modified Terms
2. Account Registration and Security
2.1 Account Creation
To access certain features of our Services, you must create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized account access
- Take responsibility for all activities under your account
2.2 Account Responsibilities
You are solely responsible for:
- All activities that occur under your account
- Maintaining the confidentiality of your login credentials
- Any losses or damages resulting from unauthorized account use
- Ensuring your account is not used by minors without supervision
2.3 Account Termination
We reserve the right to suspend or terminate your account if:
- You violate these Terms
- You engage in fraudulent or illegal activities
- You abuse or misuse our Services
- Your account remains inactive for an extended period
- Required by law or legal process
3. Services and Course Enrollment
3.1 Course Offerings
Nyzento provides online educational programs in the following categories:
- Digital Marketing: Social media marketing, SEO, content strategy, email marketing, PPC advertising, analytics
- IT & Technology: Web development, mobile app development, cloud computing, cybersecurity, data science
- Design: UX/UI design, graphic design, video editing, 3D modeling, brand identity
- Freelancing: Business setup, client acquisition, project management, pricing strategies, portfolio building
3.2 Course Enrollment
When you enroll in a course:
- You receive a personal, non-transferable, non-exclusive license to access course materials
- Access is granted for the duration specified in the course description
- You must complete enrollment through our official payment process
- Enrollment is confirmed upon successful payment processing
- Course prerequisites must be met before enrollment
3.3 Course Access and Content
Upon enrollment, you will have access to:
- Video lessons and recorded lectures
- Downloadable resources and materials
- Assignments and projects
- Community forums and discussions
- Certificates upon successful completion
- Updates and improvements to course content
3.4 Course Completion and Certificates
To receive a certificate of completion:
- You must complete all required modules and assignments
- You must achieve minimum passing scores on assessments
- You must comply with academic integrity standards
- Certificates are issued digitally and can be downloaded from your account
- Certificates are valid for the skills and content covered at the time of course completion
4. Payment Terms
4.1 Pricing and Fees
Course prices and fees:
- Are displayed in Euros (EUR) unless otherwise specified
- Are subject to change at our discretion
- May include promotional discounts for limited periods
- Do not include applicable taxes unless stated otherwise
- Are final once enrollment is confirmed
4.2 Payment Methods
We accept the following payment methods:
- Credit cards (Visa, Mastercard, American Express)
- Debit cards
- PayPal
- Bank transfers (for certain programs)
- Other methods as displayed during checkout
4.3 Payment Processing
Payment processing terms:
- All payments are processed securely through third-party payment processors
- We do not store your complete credit card information
- Payment must be received before course access is granted
- Failed payments may result in suspension of access
- You authorize us to charge the payment method provided
4.4 Taxes
You are responsible for:
- All applicable taxes on purchases (VAT, sales tax, etc.)
- Providing accurate tax information during enrollment
- Updating tax information if your circumstances change
4.5 Billing Disputes
If you believe you have been incorrectly billed:
- Contact us within 30 days of the charge
- Provide documentation supporting your claim
- We will investigate and respond within 15 business days
- Refunds for billing errors will be processed promptly
5. Refund and Cancellation Policy
Our refund policy is detailed in our separate Refund Policy document. Key points include:
- 14-day money-back guarantee for most courses
- Specific conditions and exclusions apply
- Refund requests must be submitted through official channels
- See our complete Refund Policy for full details
6. Intellectual Property Rights
6.1 Nyzento Content Ownership
All content on our Platform, including but not limited to:
- Course materials (videos, text, images, audio)
- Website design and layout
- Software and applications
- Trademarks, logos, and branding
- Documentation and resources
Is owned by Nyzento or our licensors and protected by copyright, trademark, and other intellectual property laws.
6.2 Limited License
Upon enrollment, we grant you a limited, non-exclusive, non-transferable, revocable license to:
- Access and view course content for personal, non-commercial use
- Download materials explicitly marked as downloadable
- Use course content solely for educational purposes
6.3 Restrictions
You may NOT:
- Copy, reproduce, or distribute course content without permission
- Modify, adapt, or create derivative works from our content
- Share your account credentials with others
- Record, screenshot, or capture course content for redistribution
- Use content for commercial purposes without authorization
- Remove copyright or proprietary notices
- Reverse engineer or decompile any Platform components
6.4 User-Generated Content
When you submit content to our Platform (comments, forum posts, assignments, etc.):
- You retain ownership of your original content
- You grant us a worldwide, royalty-free license to use, display, and distribute your content
- You represent that you have rights to submit the content
- We may remove content that violates these Terms
7. User Conduct and Prohibited Activities
7.1 Acceptable Use
When using our Services, you agree to:
- Comply with all applicable laws and regulations
- Use Services only for lawful purposes
- Respect the rights of other users
- Provide honest and accurate information
- Maintain professional and respectful communication
7.2 Prohibited Activities
You may NOT:
- Engage in fraud: Provide false information, impersonate others, or conduct fraudulent activities
- Violate intellectual property: Infringe copyrights, trademarks, or other IP rights
- Distribute malware: Upload viruses, malware, or harmful code
- Spam or harass: Send unsolicited communications or harass other users
- Scrape or data mine: Use automated tools to extract Platform data
- Circumvent security: Attempt to bypass security measures or access restrictions
- Resell access: Sell, trade, or transfer your account or course access
- Disrupt services: Interfere with Platform operation or other users' access
- Violate privacy: Collect or share other users' personal information
7.3 Academic Integrity
You must maintain academic honesty by:
- Completing assignments and assessments independently
- Not sharing answers or solutions with others
- Properly citing sources and avoiding plagiarism
- Not using unauthorized assistance during assessments
Violations may result in course failure, certificate revocation, and account termination.
8. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy. Key points include:
- We collect information necessary to provide Services
- We protect your data using industry-standard security measures
- We comply with GDPR and Italian data protection laws
- You have rights regarding your personal data
- See our complete Privacy Policy for details
9. Disclaimers and Warranties
9.1 Service Availability
SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE"
We strive to provide uninterrupted service but do not guarantee:
- Continuous, error-free, or secure access
- Compatibility with all devices or browsers
- Absence of technical issues or downtime
- Specific results from course completion
9.2 Educational Outcomes
While we design high-quality educational programs:
- We do not guarantee specific career outcomes or employment
- Success depends on individual effort, aptitude, and market conditions
- Certificate recognition varies by employer and industry
- Income projections are estimates, not guarantees
9.3 Third-Party Content and Links
Our Platform may contain:
- Links to third-party websites and resources
- Third-party tools and integrations
- Guest instructor content
We are not responsible for third-party content, products, or services. Your interactions with third parties are at your own risk.
9.4 No Professional Advice
Course content is for educational purposes only and does not constitute:
- Legal, financial, or tax advice
- Professional certification or licensing
- Guaranteed career guidance
- Investment or business recommendations
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Nyzento, its directors, employees, affiliates, and partners SHALL NOT BE LIABLE for:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Service interruptions or technical failures
- Unauthorized access to or alteration of your data
- Third-party actions or content
- Any damages exceeding the amount you paid for Services in the 12 months preceding the claim
This limitation applies regardless of the legal theory (contract, tort, negligence, etc.) and even if we were advised of the possibility of such damages.
10.1 Exceptions
Some jurisdictions do not allow certain limitations of liability. In such cases:
- Limitations apply to the fullest extent permitted by law
- Our liability for gross negligence or willful misconduct is not limited
- Liability for personal injury or death is not limited
11. Indemnification
You agree to indemnify, defend, and hold harmless Nyzento, its officers, directors, employees, agents, and affiliates from any claims, losses, damages, liabilities, costs, and expenses (including legal fees) arising from:
- Your violation of these Terms
- Your misuse of Services
- Your violation of any third-party rights
- Your user-generated content
- Your violation of applicable laws
12. Dispute Resolution
12.1 Governing Law
These Terms are governed by the laws of Italy, without regard to conflict of law principles.
12.2 Informal Resolution
Before initiating formal proceedings, we encourage you to:
- Contact us to describe the issue
- Work with us in good faith to resolve disputes
- Allow 30 days for informal resolution attempts
12.3 Jurisdiction and Venue
If informal resolution fails:
- Disputes will be resolved in the courts of Huelton, NT, Italy
- You consent to the exclusive jurisdiction of these courts
- You waive any objections to venue or inconvenient forum
12.4 Arbitration (Optional)
As an alternative to litigation, disputes may be resolved through binding arbitration if both parties agree.
12.5 Class Action Waiver
You agree to bring claims only in your individual capacity and not:
- As a plaintiff or class member in any class action
- In any representative or consolidated proceeding
- Unless both parties agree otherwise in writing
13. Force Majeure
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:
- Natural disasters (earthquakes, floods, fires)
- Acts of war, terrorism, or civil unrest
- Government actions or regulations
- Labor disputes or strikes
- Internet or telecommunications failures
- Pandemic or health emergencies
- Supplier or vendor failures
14. General Provisions
14.1 Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Nyzento regarding Services.
14.2 Severability
If any provision of these Terms is found invalid or unenforceable:
- That provision will be modified to the minimum extent necessary
- All other provisions remain in full force and effect
14.3 Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
14.4 Assignment
- You may not assign or transfer these Terms without our written consent
- We may assign these Terms at any time without notice
14.5 Survival
Provisions that by their nature should survive termination will survive, including:
- Intellectual property rights
- Disclaimers and limitations of liability
- Indemnification obligations
- Dispute resolution provisions
14.6 Translation
These Terms may be translated into other languages. In case of conflict, the English version prevails.
14.7 Headings
Section headings are for convenience only and do not affect interpretation.
15. Contact Information
Acknowledgment
BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR SERVICES.
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